Products & Services

We provide a host of useful services



Join DriveClub, the loyalty rewards programme for Europcar customers.

The benefits of Europcar’s DriveClub:

    • 20% discount on all rentals
    • Free weekend upgrades in Gauteng
    • Upgrade on every fifth rental
    • Exclusive promotions and competitions

Apply now

Introducing Europcar’s data solution for renters – A mobi broadband router with 1 GB data/day.

The router is a high-speed packet access mobile hotspot, through which our customers can create their own secure WiFi hotspot and simultaneously connect up to 10 devices, be it laptops, mobile phones and / or tablets. The router is fast, reliable and easy to use.

The product is available for R109 per day at our major airports, namely: OR Tambo International Airport, King Shaka International Airport, Cape Town International Airport, Port Elizabeth Airport, George Airport. The data offering is capped to 1 GB per day. A card with the connection password is issued with each device.

Europcar’s Data on the Go, car rental that connects you to the world!



Europcar is the only car rental company with a Call Centre that is operated and managed in-house 24 hours a day, 7 days a week, 365 days a year. Our fully trained operators are available to handle calls in a number of local languages and to assist you with reservations, accident and/or incident management, dispatching of tow-in services and roadside assistance, directions and more. For your convenience, our Call Centre number is displayed on all vehicle key tags and windscreens. Give us a call, day or night, and let us be of service to you.

Our Call Centre is open 24 hours a day, seven days a week and is available in the event of an accident and/or incident, for tow-in services and changeover vehicles.So, no matter what your car trouble or your location, we're available to get you back on the road as quickly as possible. Please contact our Call Centre on 0861 131 000. For your convenience, the Call Centre number is displayed on all vehicle key tags and windscreens.

Thanks to our partnership with Europcar International, you can reserve a vehicle in 160 countries. To make a booking, please click here.

Additional cover


Collision damage and theft waivers are included in most of our products to lessen your risk in the unlikely event of damage to, or loss of our vehicle(s) during your rental. Please note that the waiver is not insurance and that terms and conditions do apply.

Standard and Super Waivers

Standard: The daily rental cost is lower, but the excess applicable in the event of damage, theft and/or loss is high.

Super: The daily rental cost is higher, but the excess applicable in the event of damage, theft and/or loss is lower than that of a standard waiver.

In recent years, there has been concern about the condition of South African roads. Wetter weather conditions also exacerbate damage to tyres and windscreens. Opting for Europcar’s zero-excess Tyre and Windscreen Cover (TWC) absolves you of any liability or cost related to either repairing or replacing tyres and/or the windscreen on your Europcar rental vehicle should they be damaged by circumstances beyond your control. If you decline this cover, you will be liable for the full amount of repairing or replacing the damaged tyres and/or windscreens, plus a claim-handling fee.TWC can be purchased for just R35.00 a day when making a reservation or picking up your vehicle, For more info please call us on 0861 131 000 or email

Time and money savers


New customers can now pre-register with us by entering their reservation number on anytime before pick up of the vehicle. This means that on arrival at our kiosk, we would simply require your driver's license and credit card and don't need to keep you there for the personal information.

Entering of information is a once off and does not need to be done for each and every rental, however, it can be used to update personal details. Ready-2-go can be used for any reservation, regardless of how it was made. Registrations can be made by the customer, the travel agents or the tour operators (on behalf of the customer).

Pre-register once-off at

For more information please call us on 0861 131 000 or email

Executive Carport offers safe, convenient 24-hour, ACSA-approved valet parking at O.R.Tambo International Airport.The facility includes 70 drop-off bays and an additional 800 storage bays on the airport premises, which are monitored via integrated CCTV systems. Liaison Officers are available to assist you on arrival and departure.The drop-off entrance is situated on the left of the upper roadway, immediately after Domestic Departures. 

For online reservations, please visit or email

Tel: +27 (0) 11 390 2062

As an individual who is a frequent renter, you now have the option to register with us online. This saves you from having to enter your details each time you reserve a vehicle.

Providing the necessary reservation details allow you to login and reserve your vehicles without having to enter your details again as the necessary fields will pre-populate your information. Please click here to register.

Our corporate renters need a manner in which to rent a vehicle without having to produce a physical travel voucher, so we created a process that would allow for this.

Pre-reserved rentals are populated into our system therefore allowing the renter to arrive with his/her driver's license only. For more information please e-mail

As a frequent flyer, SAA’s Premier Rewards Programme offers you more than just the world.SAA Voyager members earn miles on all eligible rentals as well as 10,000 bonus Voyager miles if they rent with Europcar ten times within a 12-month period.

To qualify, please ensure that your Voyager number is loaded on your Europcar customer profile and that each time you rent a vehicle, you book on a rate that attracts Voyager miles. Bonus miles are applicable for every 12-month period thereafter.

The higher you fly, the greater your privileges.

Find out how to redeem your Voyager Miles for car rental.

Becoming a Europcar ‘Ready Service’ customer ensures that customers bypass the normal counters and utilise the Ready Service counter instead. All that’s needed for the handover of the keys is an appropriate method of identification. You’ll never have to wait in line for car rental again. The express Ready kiosks are situated at OR TamboCape Town and Durban King Shaka International Airports, as well as Lanseria Airport and the Sandton Gautrain (Radisson Blu) Hotel.

To apply, please send the completed and signed application, along with the stipulated required documentation via fax to 086 242 5642 or mailto:

·         For corporate customers paying on account