Bulletin Board 
Safety, a key element of Europcar’s business
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Europcar bookings now available through Facebook
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Europcar is awarded second place in the Sunday Times Top Brands Survey for Car Rental
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Happy 1st birthday Europcar
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A message of thanks from our CEO!
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Europcar Crowned Africa’s Leading Car Rental Brand
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   Safety, a key element of Europcar’s business  
   
2012/02/13
Ensuring the safety of each and every customer that rents a vehicle is critical to and illustrates yet another way the company delivers on its promise to make its customer’s travelling experience personal, enjoyable and easy.  

Europcar - one of South Africa’s leading car rental companies - constantly invests in its fleet of vehicles and updates and upgrades its services to ensure that it offers customers world-class safety standards whilst delivering on its brand promise.  

The company continues to work hard to establish uncompromising safety measures which include the following:
•    Only well-recognised, trusted vehicle brands are purchased
      for  Europcar’s fleet
•    A 30-point quality check,is conducted before each rental is dispatched
     and when cars are again delivered to branches from the turnaround
     depots
•    Even entry level vehicles have increased basic safety features such as
      airbags, ABS braking and power steering
•    All child seats are SABS approved
•    Only SABS approved, shatterproof windscreens are fitted in vehicles
•    Only approved and well-known tyre brands are fitted to the Europcar         fleet.

Due to circumstantial demand and as a part its constant effort to meet customer needs,  Europcar extended its product offering by introducing an innovative Tyre and Windscreen cover which provides its customers with value-for-money peace of mind when renting vehicles for business or private use across the country.  Through its Tyre and Windscreen Cover (TWC) – which comes with a zero excess benefit – Europcar is ensuring that its customers have one less thing to worry about when on the road.

Europcar also offers its customers ‘Fly, Drive, Stay’ baggage insurance. The insurance covers customers’ baggage up to 24 hours before the rental period and 24 hours after the vehicle has been termed. Europcar also offers GPS rentals from all its branches when reserved in advance.

As part of IMPERIAL, Europcar is also proudly participating in I-Pledge, a Group initiative which aims to make South African roads safer.  Europcar is committed to educating its employees on an ongoing basis to ensure that they help make South Africa’s roads safer.  

Europcar CEO, Dawn Nathan-Jones says “For us customer service and safety is paramount, while insuring that we constantly meet the ever changing needs of our customers and continuing to provide an exceptional rental service"
 
 
 
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